Cultivate a culture that supports highly valued and engaged staff to deliver excellent, impactful work

QCOSS has strengthened its commitment to a positive, high-performing culture by finalising a sector-leading EBA, enhancing internal communication and leveraging employee feedback to drive alignment and organisational success.

A new Enterprise Bargaining Agreement

After an extensive consultation process with QCOSS staff, QCOSS staff union representatives and The Services Union, a new Enterprise Bargaining Agreement (EBA) was finalised and came into effect during September 2024 after approval from the Fair Work Commission.

The new QCOSS EBA is sector-leading and formalises improved conditions and entitlements for QCOSS staff. It will be reviewed again during 2027.

Tariro Mutongwizo (Manager, Research and Evaluation)

Sam Mortimer (Digital Communications and Platforms Specialist) and Shaina Rother (Media and Communications Officer)

Internal Communications Strategy

The QCOSS Internal Communications Strategy, established in December 2023, aims to enhance communication across the organisation by ensuring that all teams are well-informed, aligned, and working efficiently.

Key elements of the strategy include:

Regular Updates: Keeping staff informed about organisational work and celebrating achievements.
Communication Tools: Utilising platforms such as SharePoint, Outlook, and Dynamics CRM to provide visibility on administrative information.
Staff Engagement: Offering "Have Your Say" opportunities for staff input.
Cultural Reinforcement: Promoting organisational values through induction programs and office displays.

This comprehensive approach is designed to cultivate a positive, high-performing culture with seamless communication and an empowered, engaged workforce.

L to R: Dietmar Frick (ICT Lead), Tony Fabris (Media Advisor), Jonathan Lightfoot (Creative Lead)